A process of developing and maintaining
connections with people and information, and communicating in such a way so as
to support one another's learning.
Ä A survey
conducted in 2005 found that in US:
Ø More than
900 million users
Ø About 90%
use e-mail
Ø 40% use
instant messaging
Ø 20% use
chat/forum
Ä Expansion of
education over the Internet/web.
Ä Intensive
use in organizational communication.
Ä Personal and
organizational web pages.
ÄInterpersonal,
organizational and educational online communication:
Ø Connecting
people in workplaces and educational institutions.
Ø Supplement
for other communication channels.
Ø Support for
diverse interpersonal and group interactions and activities.
Ø Development
of online relationships.
Ä What can be
improved in online communication?
Ø Personal use
of the Internet/web
Ø Interaction
with other users of the Internet
Ø Online
relationship development
Ø Presentation
of oneself, product/service and institution
Ø Learning/teaching
over the internet
Ø Secure and
private use of the internet
Ä E-learning
online communication:
Communication is the progression of transmission
of information of an originator to a receiver by means of the use of a message
that it goes from one to another across a channel.
Ä One-to-one communication:
Ø Understand the importance of one-one communication
Ø Select the most appropriate method to communicate
Ø Prepare to communicate with an individual
Ø Communicate appropriate and effectively
Ä Non-verbal communication:
Ø Understand the need for the communication
Ø Select written communication type
Ø Produce effective written communication
Ø Use standard conventions when writing
Ä Effective communication
Ø Understand the communication process
Ø Appreciate the strengths and weaknesses of different methods
of communication
Ø Recognize which communication method to use in a range of
work situation
Ø Describe the key stages in the communications process
Leadership ability refers to competence in areas such as:
Qualities of an Effective Team Player :
Qualities of group members:
Internet forum guidelines for etiquette:
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